Description
NO RISK 60 DAY GUARANTEE
We've got you covered with our 60-day guarantee. We guarantee that your plants will arrive healthy, free of pests and diseases, and true to name.
Have a problem with your plant? We make it easy to place a claim via email or use the chat bubble. Simply send us a photo of your plant, your order number, and a brief description of the problem within 60 days of receipt of your order. Orders from US are eligible for refund or replacement; Canadian orders are eligible only for refunds. All refunds are based on the plant cost and do not include shipping charges. Allow up to 2 weeks for processing refunds.
After 60 days, we cannot be responsible for the plants in your care and will not cover problems with overwintering, animals, insects, diseases, improper planting, drought, flooding, poor drainage, etc. Our goal is that you are successful with our plants (and gardening in general), so our expert staff is here to assist you with any problem you may experience.
Any plant shipped dormant in spring is guaranteed to break dormancy, even if it takes longer than 60 days.
Please note: our guarantee does not cover plants grown outside of their recommended growing zones. Verify your USDA zone by clicking 'Growing Zone' in the site navigation and entering your zip code before purchasing.
FALL GUARANTEE – SHIPPING FROM SEPTEMBER 1 – END OF FALL SEASON
Did you receive an order after September 1? If so, it falls under our fall guarantee. We want to ensure your plants establish in your garden and return the following spring. Therefore, the warranty on your plants is extended to May 31 the next year. Ensure you contact us with images, your order number, and a description of the problem before May 31.
OUR ROBUST PLANTS
We ship plants with hefty root systems that outperform smaller plants obtained from other mail-order nurseries.
SHORTAGES/DAMAGES
We take great pride in our packaging. Please contact us immediately for any damaged boxes or shortages. (Please note: multiple boxes shipped by Fed Ex might not always arrive the same day)
DORMANT PLANTS
Any plant shipped dormant in the spring is guaranteed to break dormancy even if it takes more than one month. Call us directly if you have any concerns.
PHOTOS
Photos of the plant(s) will be required so that we may provide the best assistance possible
REFUNDS
A plant refund is based on the plant cost less discounts and shipping charges. Allow up to 2 weeks for processing. We reserve the right to request a return of an item.
PRODUCT CARE
After 60 days, we cannot be responsible for product that is in your care. This includes overwintering, animals, insects, diseases, poor planting, plants beyond their hardiness zone, drought, flooding, etc. Our expert staff is here to assist you with any problem you may be experiencing. Our goal is that you are successful with our product.
Customer Reviews
I killed this plant but it tried really hard before it gave up, I think it didn't have enough sun. Anyway, the instructions are there for a reason so be sure to read them if you want to try to grow this!
We're sorry to hear that you've had a difficult time with this plant. Rest assured, we have a 60-day guarantee on all our plants. If you received your plants within that timeframe, we would be happy to apply your warranty once we receive the pictures. Please send them to claims@greatgardenplants.com, Happy Gardening!
It’s looking good. I received it in the mail but I’m not yet ready to plant it in the ground yet. I just bumped it up in a slightly bigger pot. I have no previous experience with climbing hydrangeas. Hopefully it likes where ever I end up planting it.
Hello! Our horticulture experts are always available to answer your questions at info@greatgardenplants.com. Here are a few resources that might be helpful. We discuss planting in containers here: https://blog.greatgardenplants.com/what-size-pots-should-i-use-for-container-plantings/. Our sister company Hydrangea.com has an excellent grow guide for Climbing hydrangeas here: https://hydrangea.com/pages/guide-to-growing-climbing-hydrangeas
Happy Gardening!
Beautiful, pretty good size and healthy! I immediately placed it in the ground and is already taking off next to the umbrella trellis I got for her. She’s going to be an absolute beauty. Thank you for a great and fast service. I’ll definitely come back for more❤️
I purchased 4 of these same climbing hydrangeas in 2017 from a different retailer. Wish I had seen them here for $24.99 first! It took a couple of years to get rolling, but now they are spectacular on my East fence city garden. I added nine foot trellises since my fence could only be 6 feet tall and cemented them 1 foot from the fence. Now it's like the "secret garden" back there all summer long. Couldn't be more pleased!
I loved the climbing hydrangea. They arrived in very good condition. I planted them the day they arrived. I kept them in more shade than the SE, Texas sun.
Four made it and two died. Texas weather got the best of them, I think.
Hello! We're sorry to hear that you've had some trouble with your new plants. Please email pictures of the plant to claims@greatgardenplants.com, making sure to put your order number and name in the subject line so that we may provide the best assistance possible. Rest assured, we do have a 60-day guarantee on all of our plants. If you received your plants within that timeframe, we will be happy to apply your warranty once we receive the pictures. Happy Gardening!